Articles | Distribution & Supply Chain


An Ever-Evolving ‘New Normal’
Mike Sawchuk | June 25, 2020

For most distributors in North America, 2020 was looking to be a good year. There was talk of a possible recession, but...read more


Prepare Now for the Bounce Back
Michael Wilson | June 15, 2020

Distributors around the globe are dealing with a stark reality that few, if any, thought possible just a few months ago. As...read more


Reopening in the ‘New Normal’
Dick Friedman | May 28, 2020

During this pandemic lockdown, most jansan distributors are operating with fewer part-time and remote working personnel and are rushing to fill an...read more


STRAIGHT TALK -The Customer Journey
Jeff Cross | April 6, 2020

The majority of ISSA member companies are involved, in some way, in sales. Building service contractors sell their cleaning services. Wholesalers and...read more


An Industry Unites – Part 3
Jeff Cross | March 25, 2020

Editor’s Note: This article is the third of a five-part series (see previous articles on BSCs and manufacturing) investigating what the cleaning...read more


Supplier Audits
Michael Wilson | March 25, 2020

As distributors move up the ladder, providing supplies for more and larger organizations, they can expect to undergo what is commonly referred...read more


Competing in the E-Commerce World
Dick Friedman | March 23, 2020

 A survey of some 230 distributors revealed that Amazon Business (let’s call it AB to keep this simple) is a leader in...read more


The Evolving Distribution Industry
Michael Wilson | February 2, 2020

The distribution industry is changing—actually being reshaped—before our very eyes. For instance, did you know that Uber and Lyft are now considered...read more