Articles | Management


Straight Talk: How BSCs Can Land More Jobs Using a Living Wage Program New!
Jeff Cross | May 19, 2022

A discussion on how cleaning contractors can land more jobs by offering employees a living wage. 

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The Continuity Planning and Collaboration Blueprint New!
Chris Adams | April 15, 2022

Plan your solutions that protect your business or organization. 

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The Conundrum of Ethical Leadership New!
Michael Patterson | April 13, 2022

Value-driven ethical leadership is a truly needed ingredient for environmental services (EVS) and housekeeping leaders.

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Help Build the Future of the Cleaning Industry
Sandy Wolfrum | April 12, 2022

Each year, millions of individuals pursue higher education to build a foundation for, or to advance, their careers. Over the last few...read more


How to Handle Employee Claims
Erin L. Lasch, CAE | April 8, 2022

As too many businesses know, personnel claims filed against your business can be cumbersome and confusing, not to mention costly. Elena Ledoux,...read more


The State of Today’s Cleaning Industry
Adam Camhi & Brant Insero | March 29, 2022

While the COVID-19 pandemic has changed the face of the cleaning industry—likely for good—it has also brought attention to the importance of...read more


Effectively Tackling Workplace Challenges
Mike Sawchuk | March 28, 2022

If you are a facility management (FM) executive in charge of an in-house custodial operation or a building service contractor (BSC), no...read more


Purpose, Values, and Guiding Principles
Harry Dochelli | March 25, 2022

Acquiring and retaining workers is one of the many challenges all industries are facing now. The pandemic can bear some blame for...read more


Promoting Diverse and Inclusive Workplaces in the Cleaning Industry
Dr. Felicia L. Townsend | March 2, 2022

According to McKinsey & Company’s Women in the Workplace 2021 report, the COVID-19 pandemic left women professionals feeling especially burned out. Added...read more


Straight Talk: A Living Wage & the Cleaning Industry
Jeff Cross | February 16, 2022

As anyone involved in the cleaning industry knows all too well, the contract cleaning industry is competitive and driven by price. For...read more


Time to Celebrate and Advocate!
John Nothdurft | February 11, 2022

Now is the time to reflect on and celebrate the significant role of the cleaning industry. Its front-line workers have and will...read more